Privacy Policy

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At Ceremonial & Co., our commitment to the "Source" extends beyond our matcha and coffee to include the personal information you entrust to us. This statement outlines how we collect, use, and protect your data when you visit our Digital Flagship or engage with our community in London. We collect only the essential information required to fulfill your orders, improve your experience in our Matcha Lab, and keep you informed of our movement—such as your name, contact details, and payment information processed through our secure partners.

We treat your data with the same "Slow-Craft" intentionality we apply to our drinks. Your information is never sold to third parties; it is used exclusively to refine our service and ensure that our offerings meet your specific needs. We retain information only for as long as is necessary to provide our services or as required by law, ensuring your digital footprint remains as minimal as our aesthetic.

Transparency is the cornerstone of our relationship with the community. You maintain full authority over your data, including the right to access, rectify, or request the deletion of your information at any time. As we grow from our roots in London to new cities, we will continue to update our practices to reflect the highest standards of data protection. By choosing to move with us, you acknowledge and consent to these practices, trusting that we prioritize your privacy as much as we do the quality of our craft. For any inquiries regarding your data, we invite you to reach out through our "Get in Touch" page.